MARTECH & AUTOMATION
Red September designs and implements customer journey automation for South African brands that want to deliver consistent, timely and relevant experiences across every touchpoint without relying on manual intervention. From lead nurturing and onboarding through to retention and win-back, we build automation that works for your customers and your team.
What's included
+ Customer journey mapping and automation strategy
+ Email and SMS automation workflow design and build
+ Lead scoring and segmentation configuration
+ Onboarding and nurture sequence development
+ Trigger-based campaign setup and testing
+ CRM and marketing platform integration
+ Performance monitoring and workflow optimisation
MARTECH & AUTOMATION
We approach automation from a strategy-first perspective. Before we build a single workflow, we map the customer journey, identify the moments that matter and design automation that adds real value for both the brand and the customer. Technology is only as good as the thinking behind it.
01.
Strategy-first approach before any automation platform is configured
02.
Experience across leading automation platforms and CRM systems
03.
Integrated with your paid media, content and CRM activity
04.
Ongoing monitoring and workflow optimisation as part of every engagement