Get In Touch
2nd Floor, The Aviary,
60 Glenwood Rd, Lynnwood Glen,
Pretoria, 0081
[email protected]
Tel: 012 030 1433
Career Inquiries
[email protected]
012 030 1433

STRAT & GROWTH

Customer Experience, Conversion
& Growth Strategy in
South Africa

Red September builds customer experience and growth strategies that identify where your brand is losing customers, what is stopping them from converting and how to fix it across the full journey. From first touchpoint through to repeat purchase, we design experiences that convert and retain. 

What's included

+   Customer journey mapping and experience audit
+   Conversion funnel analysis and gap identification
+   CX strategy and touchpoint optimisation
+   Landing page and conversion strategy
+   Retention and loyalty strategy development
+   Growth modelling and opportunity sizing
+   Testing and optimisation frameworks

STRAT & GROWTH

Why
RED September

Growth strategy at Red September is not just about acquiring more customers. It is about improving the quality and efficiency of every stage in the customer journey so that the customers you do acquire are worth more and stay longer. We look at the full funnel and build strategies that compound over time.

01.

Full-funnel approach from awareness through to retention

02.

Data-led recommendations informed by real customer behaviour

03.

Integrated with your paid media, content and technology activity

04.

Ongoing optimisation rather than a once-off strategic document